Here you can find interesting information about the buying process.
1. Payment and discounts
There are mainly 3 options to pay, some of them include a discount.
The first method is to contact me directly. You will save 5% of the price. This is the commission that PayPal and banks charge me for processing online payments and it is already included in the listed prices. Therefore, it can be discounted if the payment is done by bank transfer or the “send money to a friend” PayPal option.
The second method is through the usual protocol of adding an item to a basket, writing your shipping details and checking out with your preferred payment method: PayPal, credit or debit card, etc.
The third method is to arrange a meeting. I can take orders to the mineral shows that I attend (Ensisheim in June or Munich in October for example). On the other hand, some clients also visit me. Granada (Spain) is a beautiful historical city worth visiting. It is always a great idea to make a trip, see hundreds of meteorites with your own eyes, talk about them and all in all, have a good time.
If you have a company, represent an institution or just want to keep a record of your purchases, an invoice can be issued and sent along your order or via email.
Once the payment has been received, I will ship your item and give you the tracking code so you can follow it. Orders are usually shipped with the Spanish state-owned company Correos. Once in your country, your national courier will be in charge of the package. Orders usually travel fast, normally less than 2 weeks for Europe and around 2 weeks for overseas. Sometimes, for urgent or expensive packages, international door-to-door companies are used such as FedEx, UPS or DHL.
Shipping is combined. That means that if you buy several pieces, only one shipping cost is paid and all pieces travel inside the same package. Please write to me if you want to combine shipping.
Packages are prepared using 2 criteria. The first one is to protect the item. Bubble wrap or other protection materials are used when needed. The second criterion is to be environmentally friendly. That is why if you purchase a small iron meteorite that will not break even if smashed, a voluminous package full of bubble wrap is unnecessary. A padded envelope is enough for it to travel comfortably.
4. Satisfaction guarantee
If you are not happy with the item received, it is not what you expected or just changed your mind, don’t worry. Satisfaction is guaranteed for every sale and that is why returns are accepted. Return it within 14 days after reception and you will be sent your money back. See terms and conditions